For each term, select the explanation that best fits. QUESTION 1 of…

Question For each term, select the explanation that best fits. QUESTION 1 of… For each term, select the explanation that best fits.QUESTION 1 of 12Root Cause AnalysisSelect one answer a) An unexpected occurrence involving death or serious physical or psychological injury, or the risk thereof. The phrase “or risk thereof” includes any process variation for which a recurrence would carry a significant chance of serious adverse outcome.b) A method of problem solving used for identifying the root causes of faults or problems.c) A healthcare structure, product, service, process, or outcome that does not meet its customers’ expectations and, therefore, could be improved.d) The results of care, treatment, and services in terms of the patient’s expectations, needs, and quality of life, which may be positive and appropriate or negative and diminishing.QUESTION 2 of 12Evidence-Based PracticeSelect one answer a) The relationship between the outcomes (results of care) and the resources used to deliver care.b) Sets of patient care characteristics that The Joint Commission (TJC) and Centers for Medicare & Medicaid Services (CMS) have determined to reflect the quality of care an organization can provide for important diagnoses.c) Integrates three basic principles: (1) the best available research evidence bearing on whether and why a treatment works, (2) clinical expertise (clinical judgment and experience) to rapidly identify each patient’s unique health state and diagnosis, their individual risks and benefits of potential interventions, and (3) client preferences and values.d) The systematic comparison of the products, services, and outcomes of one organization’s outcomes with regional or national standards.QUESTION 3 of 12Sentinel EventSelect one answer a) Tools that facilitate the collection, display, and analysis of data and information and that help team members stay focused, including cause-and-effect diagrams, graphic presentations, and others.b) A method of problem solving used for identifying the root causes of faults or problems.c) The interrelated activities of healthcare organizations-including governance, managerial support, and clinical services-that affect patient outcomes across departments and disciplines within an integrated environment.d) An unexpected occurrence involving death or serious physical or psychological injury, or the risk thereof. The phrase “or risk thereof” includes any process variation for which a recurrence would carry a significant chance of serious adverse outcome.QUESTION 4 of 12Core MeasuresSelect one answer a) The systematic comparison of the products, services, and outcomes of one organization’s outcomes with regional or national standards.b) Tools that facilitate the collection, display, and analysis of data and information and that help team members stay focused, including cause-and-effect diagrams, graphic presentations, and others.c) Sets of patient care characteristics that The Joint Commission (TJC) and Centers for Medicare & Medicaid Services (CMS) have determined to reflect the quality of care an organization can provide for important diagnoses.d) The relationship between the outcomes (results of care) and the resources used to deliver care.QUESTION 5 of 12CostSelect one answer a) A healthcare structure, product, service, process, or outcome that does not meet its customers’ expectations and, therefore, could be improved.b) The amount of financial resources consumed in the provision of healthcare services.c) The relationship between the outcomes (results of care) and the resources used to deliver care.d) The results of care, treatment, and services in terms of the patient’s expectations, needs, and quality of life, which may be positive and appropriate or negative and diminishing.QUESTION 6 of 12EffectivenessSelect one answer a) The interrelated activities of healthcare organizations-including governance, managerial support, and clinical services-that affect patient outcomes across departments and disciplines within an integrated environment.b) The relationship between the outcomes (results of care) and the resources used to deliver carec) Integrates three basic principles: (1) the best available research evidence bearing on whether and why a treatment works, (2) clinical expertise (clinical judgment and experience) to rapidly identify each patient’s unique health state and diagnosis, their individual risks and benefits of potential interventions, and (3) client preferences and values.d) The degree to which care is provided in the correct manner, given the current state of knowledge, to achieve the desired or projected outcome(s) for the individual.QUESTION 7 of 12EfficiencySelect one answer a) The degree to which care is provided in the correct manner, given the current state of knowledge, to achieve the desired or projected outcome(s) for the individual.b) The results of care, treatment, and services in terms of the patient’s expectations, needs, and quality of life, which may be positive and appropriate or negative and diminishing.c) The amount of financial resources consumed in the provision of healthcare services.d) The relationship between the outcomes (results of care) and the resources used to deliver care.QUESTION 8 of 12ProcessSelect one answer a) The systematic comparison of the products, services, and outcomes of one organization’s outcomes with regional or national standards.b) A healthcare structure, product, service, process, or outcome that does not meet its customers’ expectations and, therefore, could be improvedc) Sets of patient care characteristics that The Joint Commission (TJC) and Centers for Medicare & Medicaid Services (CMS) have determined to reflect the quality of care an organization can provide for important diagnoses.d) The interrelated activities of healthcare organizations-including governance, managerial support, and clinical services-that affect patient outcomes across departments and disciplines within an integrated environment.QUESTION 9 of 12Opportunity for ImprovementSelect one answer a) A healthcare structure, product, service, process, or outcome that does not meet its customers’ expectations and, therefore, could be improved.b) Members of the healthcare organization who have formed a functional or cross-functional group to examine a performance issue and make recommendations with respect to its improvement.c) The results of care, treatment, and services in terms of the patient’s expectations, needs, and quality of life, which may be positive and appropriate or negative and diminishing.d) Tools that facilitate the collection, display, and analysis of data and information and that help team members stay focused, including cause-and-effect diagrams, graphic presentations, and others.QUESTION 10 of 12Performance Improvement TeamSelect one answer a) A healthcare structure, product, service, process, or outcome that does not meet its customers’ expectations and, therefore, could be improved.b) Tools that facilitate the collection, display, and analysis of data and information and that help team members stay focused, including cause-and-effect diagrams, graphic presentations, and others.c) Sets of patient care characteristics that The Joint Commission (TJC) and Centers for Medicare & Medicaid Services (CMS) have determined to reflect the quality of care an organization can provide for important diagnoses.d) Members of the healthcare organization who have formed a functional or cross-functional group to examine a performance issue and make recommendations with respect to its improvement.QUESTION 11 of 12QI Toolbox TechniquesSelect one answer a) The systematic comparison of the products, services, and outcomes of one organization’s outcomes with regional or national standards.b) Sets of patient care characteristics that The Joint Commission (TJC) and Centers for Medicare & Medicaid Services (CMS) have determined to reflect the quality of care an organization can provide for important diagnoses.c) The interrelated activities of healthcare organizations-including governance, managerial support, and clinical services-that affect patient outcomes across departments and disciplines within an integrated environment.d) Tools that facilitate the collection, display, and analysis of data and information and that help team members stay focused, including cause-and-effect diagrams, graphic presentations, and others.QUESTION 12 of 12BenchmarkingSelect one answer a) Sets of patient care characteristics that The Joint Commission (TJC) and Centers for Medicare & Medicaid Services (CMS) have determined to reflect the quality of care an organization can provide for important diagnoses.b) The degree to which care is provided in the correct manner, given the current state of knowledge, to achieve the desired or projected outcome(s) for the individual.c) The systematic comparison of the products, services, and outcomes of one organization’s outcomes with regional or national standards.d) The results of care, treatment, and services in terms of the patient’s expectations, needs, and quality of life, which may be positive and appropriate or negative and diminishing. 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