ECOM 201 SEU GoTech Solutions Company Consultation Strategy Case Study Report


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Saudi Electronic University
College of Administrative and Financial Sciences
ECOM201 – Introduction to E-management
Assignment 3
Project Assignment
GoTech Solutions Company
GoTech is a Saudi company (located in Riyadh) that provides technical and digital solutions to
other businesses and individuals. Its operation focuses mainly on the Saudi market, but recently
it opened two offices in Egypt and Italy. Eng. Abdullah is the CEO, and there are three regional
managers (in 3 different countries) and 30 employees working under their supervision.
Recently, Abdullah has been required to make vital decisions to keep GoTech running during
many challenges, including new and existing competitors, rapid technology development, and
Coronavirus pandemic. Consider yourself the CEO’s consultant who is required to help him put
together a strategy so GoTech can not only survive but also thrive in the future.
To help you develop your Consultation Strategy Report, use the following points as a guide:
Part 1
An overview of GoTech company (0.5 marks)
Description of the type of management that GoTech follows. (1 mark)
Description of the challenges with that type of management. (1 mark)
Communication challenges
Cultural and political challenges
Description of the necessity for creating a virtual Risks Response Team based on
Tuckman’s Team Life Cycle Model (see figure 1). (3 marks)
Phases of team creation
Criteria for choosing the team
Who are they, and why did you choose them?
Pros and cons of the virtual team
Description of the regional managers’ roles (2 marks)
What qualities must they have as leaders?
How can they motivate themselves and their team?
What digital recourses can they use to manage the team?
Part 2
Description of challenges that loom over GoTech (1 mark)
Existing challenges/ disasters
Potential challenges/ disasters
Description of GoTech resources (1 mark)
What are the digital and financial resources?
How can these resources be utilized?
Description of GoTech digital capabilities (2 marks)
Existing capabilities that can be strengthened
Needed capabilities that must be invested in
Description of the solutions (3 marks)
Immediate solutions (based on points 4, 6, 7, & 8)
Future solutions (based on points 5, 6,7, & 8)
Closing remarks/ conclusion (0.5 marks)
Figure 1 Bruce Tuchman’s Team Life Cycle Model (Personio, 2021)
Important details
Due date
End of week 14
15 marks
Useful links:
APA reference system
About plagiarism
About plagiarism
Guidelines for the assignment:
This is an individual project, which is part from your course score. It requires effort
and critical thinking.
Use the given cover page below. One mark will be deducted if there is no cover page.
Your assignment must be supported by evidence and resources. Otherwise, your
answer will not be valid.
Use at least 5 different references from the SDL.
Use font Times New Roman, Calibri or Arial.
Use 1.5 or double line spacing with left Justify all paragraphs.
Use the footer function to insert page number.
Ensure that you follow the APA style in your project.
Your project report length should be between 1500 to 2000 words.
Up to 20% of the total grade will be deducted for providing a poor structure of
assignment. Structure includes these elements paper style, free of spelling and
grammar mistakes, referencing and word count.
Saudi Electronic University
College of Administrative and Financial Sciences
E-commerce Department
Student Name:
Student ID:
Course Title:
Course Code:
Introduction to E-Management
ECOM 201
Academic Year/ Semester:
2021/2022- 1st Semester
Instructor Name:
Student Grade:
Grade Level:
Discussion Topic # 2
A country’s economic performance is measured using three key indicators, one of which is
the unemployment rate. When adults who are willing and able to work cannot find a job, it may
be a sign that an economy is producing less than it could. On the other hand, unemployment is
also a natural phenomenon that even healthy economies experience. While the official
unemployment rate is helpful in representing the state of a nation’s workforce, it does have some
shortcomings that should be considered, such as excluding discouraged workers.
There are three types of unemployment that economists describe: frictional, structural,
and cyclical. During recessions and expansions, the amount of cyclical unemployment changes.
Cyclical unemployment is closely related to the business cycle, and causes the deviations of the
current rate of unemployment away from the natural rate of unemployment.
The labor force participation rate (LFPR)
The labor force participation rate (LFPR) is another measure of labor market activity in the
economy. The LFPR is the percentage of the adult population that is in the labor force. The labor
force includes everyone who is either employed or unemployed. The adult population is defined
as anyone who is over the age of 16 who potentially could be part of the labor force. Anyone
who is less than 16 years old, is in the military, or is institutionalized is not considered to be
potentially part of the labor force and is excluded from this calculation.
When people enter the labor force the LFPR increases, and when people exit the labor force the
LFPR decreases. A decrease in the LFPR that occurs at the same time as a decrease in the
unemployment rate can signal that there are more discouraged workers.
Limitations of the unemployment rate
The unemployment rate as it is measured officially is often criticized for understating the level of
joblessness because it excludes anyone working at all or people who aren’t looking for work. In
particular, the official unemployment rate leaves out discouraged workers and the
underemployed. People who have given up looking for work because they are convinced that
they cannot find jobs are considered discouraged workers. Some people are counted as employed
because they are working part-time, even though they really want full-time work.
Three types of unemployment
Economists primarily focus on three types of unemployment: cyclical, frictional, and structural.
Cyclical unemployment is the unemployment associated with the ups and downs of the business
cycle. During recessions, cyclical unemployment increases and drives up the unemployment rate.
During expansions, cyclical unemployment decreases and drives down the unemployment rate.
The natural rate of unemployment
The natural rate of unemployment (NRU) is the unemployment rate that exists when the
economy produces full-employment real output. NRU is equal to the sum of frictional and
structural unemployment. When an economy is producing an efficient amount of output
(meaning it is operating on its PPC), the unemployment rate will be equal to the natural rate of
unemployment. Even though an economy may be operating efficiently, there will still be some
unemployment. Because of that, the natural rate of unemployment is never equal to zero.
Changes in the natural rate of unemployment (NRU)
The natural rate of unemployment (NRU) can gradually change over time due to events such as
changes in labor force characteristics. The NRU can change due to changes in structural and
frictional unemployment. For example, a firm may want to hire fewer workers because the skills
of those workers are not needed as much as they used to be. That will cause more structural
unemployment, and the natural rate of unemployment will increase.
Discussion Topic # 2
Explain with relevant data sources from .
If a decrease in the unemployment rate isn’t necessarily a sign of an improving.
Saudi Arabia unemployment
rate from 1998 to
2018 | Statista
In 2018, Saudi Arabia’s
estimated unemployment
rate amounted to
approximately 5.92 percent.
This increase is up .03
percent from the year

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Saudi Market

Technical and Digital Solutions

Coronavirus pandemic

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