Question Answered step-by-step Craig Segal is a recently graduated licensed vocational nurse (LVN)… Craig Segal is a recently graduated licensed vocational nurse (LVN) who has been hired at an oncology clinic in his home town. Craig works with patients who are dealing with a potentially fatal disease. This is difficult because he has known many of them and their families for many years. He finds himself wondering how he can best communicate with patients and their families.What is the meaning of successful communication and what are the steps identified in the communication process?How can Craig use the steps of communication process to help him feel more confident about communicating with patients?Which techniques do you think he might find most effective?Using the information presented, how would you communicate with patients who are terminally ill? the six steps of the communication process 1. Set communication goals2. Create message3. Deliver message4. Listen to response5. Offer feedback and seek clarification6. Evaluate encounter And revise message Health Science Science Nursing HEALTH SCI HLHS 100 Share QuestionEmailCopy link Comments (0)